Order & delivery
Here you will find all information about ordering and delivery. If your question is not listed, please contact us..
Orders from 50,- are delivered free of charge in the Netherlands. We charge shipping costs for orders below this amount. In the rest of Europe we always charge shipping costs. This is automatically calculated at checkout..
We aim to dispatch orders with the delivery service within 1-2 business days. The estimated delivery time is indicated at checkout. If you definitely need your order before a certain date, please let us know via email@example.com, or directly with your order. Then we'll see what we can do..
You can pay for your order with iDeal, PayPal, Credit card and Klarna.
Yes, choose Klarna afterwards at checkout.
Not satisfied with your order Find out what you can do here..
There is a return form with your order. Complete this form and return the package to us within 30 days (the return shipping costs are at your expense). If the return form is missing, please send an email to firstname.lastname@example.org and we will send you one!!
You have 30 days after receiving your order to return the package to us.
We will refund the purchase amount (excluding shipping costs) within one week after receipt of the return. You have to pay the shipping costs for the return yourself.
Contact us at email@example.com and we will help you personally!
Has something broken, or do you have another question?
How awful! Contact us at firstname.lastname@example.org and we will help you personally.
Is your question not listed? Contact us at email@example.com and we will be happy to help you!!